Privacy Policy
Last Updated: January 23, 2026
At TaxStory, accessible from https://taxstory.us, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by TaxStory and how we use it.
1. Information We Collect
When you visit our website or use our services, we may collect the following types of information:
- Voluntary Information: If you fill out our contact or help request forms, we collect your name, phone number, email address, and any specific details regarding your tax situation that you choose to provide.
- Automated Information: Like many websites, we use tracking tools to improve user experience. These include:
- Google Analytics: To understand website traffic and usage patterns.
- Microsoft Clarity: To capture how you interact with our website through heatmaps and session replays.
- Facebook Pixel: To measure the effectiveness of our advertising and provide relevant content.
2. How We Use Your Information
We use the information we collect in the following ways:
- To provide service: We use your phone number and name to call you and provide the assistance you requested.
- To improve our website: Data from analytics tools helps us fix bugs and optimize the layout.
- Marketing: To show you relevant advertisements based on your interests.
3. Data Sharing & Disclosure
We do not sell, trade, or share your personal information with third parties. Your data is used strictly by TaxStory to fulfill your request for help.
Note: This does not include trusted third parties who assist us in operating our website (like our hosting provider) so long as those parties agree to keep this information confidential.
4. Cookies and Tracking Technologies
TaxStory uses “cookies” to store information about visitors’ preferences and the pages on the website that the visitor accessed or visited. You can choose to disable cookies through your individual browser options.
5. Your Rights
Depending on your location, you may have the right to:
- Request access to the personal data we hold about you.
- Request that we delete your personal information.
- Opt-out of further communication or tracking.
6. Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.